Payments

I’m having trouble with my subscription?

If you're experiencing issues with your membership or monthly donation, don’t worry! Whether a payment fail...

Why can’t I see my transaction or subscription?

You can support creators on Ko-fi without signing up for an account. But creating an account makes it easie...

Why did my card payment fail when supporting a creator?

Having trouble supporting a creator with a card payment? Don’t worry! On Ko-fi, creators connect their own ...

Supporter payments FAQ

Lets tackle some common questions about payments, from fees to refunds.   Ko-fi fees Creators can choose fr...

Supporting a Creator: Public and Private Options

When you support a creator on Ko-fi, you’ll just need to enter a few essential details like your preferred ...

What to do when you're unable to pay with PayPal

Running into a PayPal error when supporting a creator? Don't worry! Remember, creators connect their own Pa...

What to do when your PayPal payment to a Creator is unclaimed, pending, or declined

Here at Ko-fi, your support goes right to the Creator's own payment account—quick and direct. 🚀 If you spot...