Supporter Help
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Gift Ko-fi Gold
Thank you so much for considering gifting a creator Gold. Ko-fi doesn't take a cut of donations and we don'...
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How Do I Join a Creator’s Discord Server?
Creators can offer Discord roles as a reward for one-time support or joining their membership. Once you've ...
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How do I Cancel or Manage My Membership to a Creator?
If you are a member of a Tier or make a monthly donation to a creator here's how you can switch between Tie...
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Supporter Payments FAQ
What Fee Does Ko-fi Take From Donations? Unlike almost every other platform Ko-fi takes a 0% cut of donatio...
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Supporting a Creator: Private & Public Options
Making a Message Private on Ko-fi Ticking Private message will mean only the creator will see the message o...
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How Do I Cancel a Subscription to a Creator?
Manage Your Subscriptions on Ko-fi To see your active subscriptions, Log in to Ko-fi, in the menu select .....
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I Supported Someone but My Payment Is Showing as Unclaimed, Pending or Declined
Ko-fi payments are made directly between supporters and creators on PayPal (or card if the creator has a St...
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I Supported a Creator but I Can't See Their Posts
Some creators add exclusive posts and gallery images that are only available to recent supporters (30 days)...
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I See a PayPal Error When I Try to Support Someone
Payments on Ko-fi are processed directly by PayPal (or Stripe if the creator is offering a card payment met...