Ko-fi Shop FAQ

Ko-fi Support

Ko-fi Shop (beta) is a brand new way to make an income on Ko-fi. Start selling digital downloads like ebooks or hi-res artwork or physical things like merch directly from your Ko-fi page.


What can I sell?

Digital and physical items can be sold on Ko-fi. Here’s just a few ideas.

  • Links to unlisted YouTube video (tutorials, behind the scenes, WIP, exclusives, early access)
  • Merch (stickers, t-shirts, postcards, notepads)
  • Hi-res files (artwork, wallpapers, photoshoots)
  • Software (plugins, extensions, brushes)
  • eBooks (guides, novels, comics)


What fees are involved?

0% from Ko-fi until 1st October 2020 then 5% of the sale price to cover platform operating fees (donations are always fee-free). 

PayPal and Stripe will also charge their normal commercial transaction fees.

e.g. Sale of $10 will cost $0.50 (Ko-fi Fee) + typically $0.30 + 3.4% = $0.64 (PayPal fee) - $8.86 net income


When will I get paid?

Like everything on Ko-fi, payments are made instantly and directly to you. It's your shop, they're your products so it's your money. No waiting for payout days.


Do I have to be Gold?

At the moment Ko-fi Shop is in early release for Gold subscribers, but it will soon be available for everyone. We’re working with our Gold sellers to make some initial improvements. If you're super eager to launch your Ko-fi Shop now, you can subscribe to Ko-fi Gold and you will automatically access Ko-fi Shop. 


What do buyers receive after they pay?

Purchasers get an email from us which will also include any download links for digital items.


How will I know when I’ve made a sale?

You’ll get an email from Ko-fi and we’ve added an ‘Orders’ tab to the Received & Given section of Ko-fi to allow you to see shop items and commissions separate to donations.


Do you produce physical items for me?

No your Ko-fi shop is run by you so you’ll need to produce and ship the items you sell on shop.  


How does shipping work?

For physical items you can create your own shipping costs that get added to the item price. You can decide where you’re happy to ship to and create different shipping rates for different territories.


What about taxes?

For now the pricing you add to Ko-fi shop needs to include all relevant sales tax, VAT, export fees etc. PayPal and Stripe provide downloadable reports to help with reporting VAT and tax.


What can’t I sell?

Ko-fi Shop is intended for the sale of original, safe products. Items listed must not contain: Anything illegal, Adult content (nudity, censored nudity, sexual themed content including illustrations), Graphic violence, Hateful content, Copyrighted or material owned by others. Take a look at our content guidelines for more info.