Direct Messages on Ko-fi

Creators and Supporters can send messages to each other directly on Ko-fi. Use messages as a perk of supporting you, ask your biggest contributors for their input on your next project, or send updates to your commission or shop buyers. 

How to Access My Messages?

After your first message, access your messages by clicking the messages icon on the top right of your homepage. 

How Do I Send a Message to a Supporter?

To message a Supporter, head over to My Supporters and search for your Supporter by their username or email. Press the Message button to start messaging them.

How Do Supporters Send Messages to Creators?

Most Supporters can message you by tapping on your page or by "Send a Message" after they give support.

Anyone can become a Supporter by giving you a donation, buying a commission or shop item from you, or joining one of your tiers. 

Non-supporters will be prompted to support you to unlock messages.

Messages Page View

When someone messages you, you’ll get an email and you’ll also see a red dot on the DM’s icon to show you have unread messages.

Tapping the messages icon will take you to the messages page where you can view all your conversations. 

1. Control who can message you: Click the icon to change who can message you and if you want to receive an email notification when you receive a message or reply.
   
   Choosing "Anyone who supports me" will enable the  Message button on your page. Visitors will be prompted to support you to unlock messages.
   
2. All your conversations will appear in this panel.
3. Click on "..." to view options to manage specific conversations.
   
   

   Mute this user and you will no longer receive notifications on any replies you receive. 

   Block this user and you will no longer receive any messages from this user. 

   Delete Conversation will delete this conversation from your messages history but the user will retain it until they choose to delete it. 

4. Click on "..." to delete any specific message.
5. Instantly send an attachment or GIF.
6. Write your message.
7. When you're finished writing, press send.

If you need help with messages or just want to give some feedback please get in touch.

FAQ

Is this only for new supporters?

No, everyone who supported you in the past can message you. Followers or buyers of free items can't message you though.

Can I turn off DM’s entirely?

You can change your message settings so that only supporters who you message first can message you back.

Do supporters have to have an account to message me?

Yes, but when someone supports you we send them an email allowing them to quickly create an account and they can then send a message.

Can I choose who can message me?

Supporters have the option to message a Creator after donating, purchasing a commission or shop item (excludes free items), or joining a tier. 

Creators can choose who they receive messages from. Head to Messages > click to access your message settings and change who can message you and if you want to receive an email notification when you receive a message or reply.

Choosing "Anyone who supports me" will enable the  Message button on your home page where non-supporters can support you to message you directly.

How to block or mute a conversation?

Head to Messages > choose the conversation you want to block or mute > on the top right corner of that conversation click "..."

You'll have the option to:

Mute this user and you will no longer receive notifications on any replies you receive. 

Block this user and you will no longer receive any messages from this user. 

Delete Conversation will delete this conversation from your messages history but the user will retain the conversation until they choose to delete it. 

How will I know when someone messages me?

There is an envelope icon in the Ko-fi header for message notifications, we’ll email you the message too.