Getting Started
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Ko-fi: A Guide for Creators
Getting Started đź‘‹ Welcome to Ko-fi, follow these steps to make the most of your page. The most important t...
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Pinning Ko-fi to Your Phone Home Screen (Like an App)
Pinning Ko-fi to Your Home Screen You can make Ko-fi an icon on your phone so it's quick and easy to access...
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Switch on Dark Mode
Great news! Ko-fi now has a dark mode feature that can help reduce eye strain and give your workspace a sle...
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How Do I Refund a Payment?
If you offer membership tiers, commission or shop items, you might need to refund a Supporter's payment. Pa...
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Content Guidance on Physical Items
This article provides some clarification relating to some of the most common questions we've been asked abo...
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What is Ko-fi?
Ko-fi allows creators like you to receive money from fans of your content. Create your page and button a...
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Does Ko-fi Take a Fee?
Ko-fi Takes 0% Of Your Donations Over $100m has been earned on Ko-fi and unlike almost every other service...
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How Do I Get Paid?
Claim your free Ko-fi account in just 60 seconds and start receiving donations and Memberships, launch y...
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How Do I Edit My Cover Image?
Your cover image appears at the top of your page. Use it to make your page look complete and showcase your ...
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How Do I Set and Edit a Goal?
Pages with a goal earn on average over 2x more! Your goal shows your audience what you're raising money fo...
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Setting up Discord Rewards
Discord is one of the most popular voice and text apps for communities. If you run a Discord Server you can...
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What if I Don't Like Coffee?
Coffee is just a friendly metaphor used for giving and receiving support, there isn't actually any coffee i...
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How to Set Up Two-Factor Authentication (2FA)
Two-factor authentication provides added security to your account. When activated each time you log in, a u...
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How Do I Calculate Shipping?
If you offer physical shop or commissions items, you might need to add a shipping charge to your listings. ...
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How Memberships Works if You Also Have Monthly Supporters
If you have monthly supporters and are considering offering Membership tiers this FAQ is for you. Â Definit...
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What Does “Page Unpublished” Mean and What do I do?
When pages are set to Unpublished (formerly "Pending Review") it means the page cannot be seen by visitors,...
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Does Ko-fi support other languages?
Currently, Ko-fi is only available in English. We want to be the most creator-focused platform available. A...
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Using The NSFW Tag
Ko-fi does offer the ability to tag your page as Not Safe For Work (NSFW). NSFW can be interpreted in many ...
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Ko-fi Logos, Buttons, Stickers and Shareables
This content has moved Download the latest logo, buttons and colors Â
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Prohibited Content and Uses of Ko-fi
Ko-fi believes in freedom for creators to produce the content that they want and their fans enjoy. However,...
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I Think My Account Has Been Compromised
If you suspect someone has gained access to your account or your login details have been compromised the fi...
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Can I Change My Account Email Address?
This article explains how to update your account email address. Â Changing Your Account Email When You S...
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How to Cancel Ko-fi Gold
We're sorry you would like to cancel your subscription to Gold. If you need some help with your Gold subscr...
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How Do I Delete My Account?
Sorry to hear you'd like to delete your account. If there's anything we can do to help, please get in to...
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How Do I Reset My Password?
If you have forgotten your password for your page, you can reset this by following the steps below: Reque...
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