• Ko-fi: A Guide for Creators

    Getting Started đź‘‹ Welcome to Ko-fi, follow these steps to make the most of your page. The most important t...

    Ko-fi Support
  • Pinning Ko-fi to Your Phone Home Screen (Like an App)

    Pinning Ko-fi to Your Home Screen You can make Ko-fi an icon on your phone so it's quick and easy to access...

    Ko-fi Support
  • Switch on Dark Mode

    Great news! Ko-fi now has a dark mode feature that can help reduce eye strain and give your workspace a sle...

    Daniel
  • How Do I Refund a Payment?

    If you offer membership tiers, commission or shop items, you might need to refund a Supporter's payment. Pa...

    Daniel
  • Content Guidance on Physical Items

    This article provides some clarification relating to some of the most common questions we've been asked abo...

    Tom
  • What is Ko-fi?

    Ko-fi allows creators like you to receive money from fans of your content. Create your page and button a...

    Ko-fi Support
  • Does Ko-fi Take a Fee?

    Ko-fi Takes 0% Of Your Donations Over $100m has been earned on Ko-fi and unlike almost every other service...

    Ko-fi Support
  • How Do I Get Paid?

    Claim your free Ko-fi account in just 60 seconds and start receiving donations and Memberships, launch y...

    Ko-fi Support
  • How Do I Edit My Cover Image?

    Your cover image appears at the top of your page. Use it to make your page look complete and showcase your ...

    Tom
  • How Do I Set and Edit a Goal?

    Pages with a goal earn on average over 2x more! Your goal shows your audience what you're raising money fo...

    Tom
  • Setting up Discord Rewards

    Discord is one of the most popular voice and text apps for communities. If you run a Discord Server you can...

    Tom
  • What if I Don't Like Coffee?

    Coffee is just a friendly metaphor used for giving and receiving support, there isn't actually any coffee i...

    Ko-fi Support
  • How to Set Up Two-Factor Authentication (2FA)

    Two-factor authentication provides added security to your account. When activated each time you log in, a u...

    Daniel
  • How Do I Calculate Shipping?

    If you offer physical shop or commissions items, you might need to add a shipping charge to your listings. ...

    Daniel
  • How Memberships Works if You Also Have Monthly Supporters

    If you have monthly supporters and are considering offering Membership tiers this FAQ is for you.   Definit...

    Tom
  • What Does “Page Unpublished” Mean and What do I do?

    When pages are set to Unpublished (formerly "Pending Review") it means the page cannot be seen by visitors,...

    Ko-fi Support
  • Does Ko-fi support other languages?

    Currently, Ko-fi is only available in English. We want to be the most creator-focused platform available. A...

    Tom
  • Using The NSFW Tag

    Ko-fi does offer the ability to tag your page as Not Safe For Work (NSFW). NSFW can be interpreted in many ...

    Ko-fi Support
  • Ko-fi Logos, Buttons, Stickers and Shareables

    This content has moved Download the latest logo, buttons and colors  

    Ko-fi Support
  • Prohibited Content and Uses of Ko-fi

    Ko-fi believes in freedom for creators to produce the content that they want and their fans enjoy. However,...

    Ko-fi Support
  • I Think My Account Has Been Compromised

    If you suspect someone has gained access to your account or your login details have been compromised the fi...

    Ko-fi Support
  • Can I Change My Account Email Address?

    This article explains how to update your account email address.   Changing Your Account Email When You S...

    Ko-fi Support
  • How to Cancel Ko-fi Gold

    We're sorry you would like to cancel your subscription to Gold. If you need some help with your Gold subscr...

    Ko-fi Support
  • How Do I Delete My Account?

    Sorry to hear you'd like to delete your account. If there's anything we can do to help, please get in to...

    Ko-fi Support
  • How Do I Reset My Password?

    If you have forgotten your password for your page, you can reset this by following the steps below: Reque...

    Daniel