Updating your Ko-fi account email address

You can update your Ko-fi login email whenever you like. This covers changing your email address, fixing a typo, and switching from social login to email login.
 

Changing your Ko-fi account email address

Want to update your account email? Just follow these steps:

1. Head to your Account Settings page.

2. Click "Change your email address."

   
3. Enter your new email address, then confirm it in the "Confirm your new email address" field.

  Note

If we spot a typo in a common email domain (like "gmial.com" instead of "gmail.com"), we'll suggest a fix so the confirmation lands in the right inbox.

4. Click "Send confirmation email." We'll send a confirmation email from ko-fi@ko-fi.com. Double-check the registered email address mentioned in it before confirming.
5. When you receive the email, click "Confirm this change" to finalise the process.
6. Once confirmed, you'll receive an email to your original address titled "Your Ko-fi email has been changed successfully" to let you know the change is complete.
7. Return to your Account Settings, give the page a quick refresh, and check that your account email has been updated.

That's it! Your account email is now up to date. 🎉

Made a mistake when changing your email?

Typos happen, and you can fix them yourself in seconds.

Haven't confirmed the change yet? If you spot a mistake after clicking "Send confirmation email," just head back to Account Settings and enter the correct address. We'll send a fresh confirmation email to the right inbox.

Already confirmed the change to the wrong address? Check your original inbox for the email titled "Your Ko-fi email has been changed successfully" and click "Undo this change" to revert it right away.

Typo in your email when signing up

If there's a typo in your email when you sign up, simply register a new page using your correct email address. If your email hasn't been verified, your preferred username should still be available. If you need a hand, feel free to reach out to support.

Changing your account email when you signed up using X (Twitter), Google, Facebook, or Twitch

Want to keep logging in with your social account, but receive emails somewhere else?

You can add your email address in your Account Settings following the steps above. You'll continue to log in using your social media account, and all emails and notifications will be sent to the newly added address.

Switching from social media login to email login

If you'd like to log in using your email address rather than your social media account, you'll need to set up a password and login email for your Ko-fi account. You can set both from your Account Settings.

Lost access to your Ko-fi account email

Don't worry, most email mix-ups can be fixed without waiting for support. Before reaching out, check if one of these gets you back on track:

• Recently changed your email and it's not verified yet? Head to Account Settings and re-enter the correct address. We'll re-send the confirmation.
• Change already confirmed? Look for the "Your Ko-fi email has been changed successfully" email in your original inbox and click "Undo this change."
• Signed up with X, Google, Facebook, or Twitch? You can still log in with your social account and update your email in Account Settings.

Still locked out? Reach out to support with the following details, and we'll get it sorted:

• Ko-fi page URL
• Registered Ko-fi page email address
• Preferred new email address

Just make sure your preferred new email doesn't already have a Ko-fi page associated with it. If it does, you'll need to delete the page linked to that email first.

Once you've submitted your request, our team will review the information or reach out to carry out some checks. These checks can take up to seven days to make sure your account changes hands safely.

Did you get an unexpected email about a change to your account email?

Received an email about an account email change you didn't make? Here's what to do:

• If you're still logged in, reset your password right away. Then head to your Account Settings and change your email back.
• If the change was confirmed without you, use the "Undo this change" button in the email sent to your original address.
• If you suspect your account may have been compromised, check out our guide on securing a compromised account for further help.
• Can't access your account? Reach out as soon as possible, and we'll help you recover it.

We're here if you need us. Feel free to send any questions our way. 💌