Can I Change My Account Email Address?

If you signed up to Ko-fi using your email address, follow the instructions below. If you signed up using Facebook or Google please reach out to us to help you update your account email.

Changing Your Account Email When You Signed Up Using an Email Address

If you signed up by email you can change your account email address in your Account Settings (from the menu ... More > Account & Billing) then click Change email address.

Change-email.jpg

  1. Click "More" in the menu to reveal more menu options.
  2. In the same menu, select "Account & Billing".
  3. Click "Change email address" to reveal the submission form.
  4. Enter your new email address in this form and click "Send confirmation mail" to update your email address.

Your email address has now been updated! 🎉

Make sure to log out and back in again to try out your new login email address.

Your new email address will receive a confirmation email and your old email address will be alerted of the change too.

 

Changing Your Account Email When You Signed up Using Facebook or Google

If the option to change your email address isn't shown it usually means you signed up with Facebook or Google. Please reach out to us to request a change.

 

I No Longer Have Access to the Email I Used to Create My Ko-fi Account?

If you can remember the email and password you used to create your Ko-fi account, you should still be able to change your email address from your Account Settings. If this is not possible please reach out to us with the details of your old email address, page ID, and proof of account ownership.

 

I Received an Email Saying My Account Email Has Changed and I Didn't Change it

If you are still logged in, reset your password as soon as possible and try to change your email address back, you can do both in Account Settings. If you are unable to access your account, reach out to us as soon as you can so we can help you recover your account.

 

Tip 💡 Updating Your PayPal Info

You can change your PayPal email address at any time in Settings > Payment.

Change-paypal-email.jpg Remember: Ko-fi doesn't manage payments directly. Updating your PayPal email here will only affect new payments, it won't allow you to claim historical payments made to you at a different PayPal address.