How Do I Reset My Password?

If you have forgotten your password for your page, you can reset this by following the steps below:

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  1. Request a reset link here or from the "Forgot password" option on the login page.
  2. Enter your Ko-fi handle/username or the email you linked with your Ko-fi page to send the reset link to the email connected to your Ko-fi page.
  3. Use the reset link to change your password and regain access to your page. 
Tip: For extra security consider adding Two-Factor Authentication

I Did Not Receive My Reset Link

Check that your reset link isn't in your spam/junk folders. 

Then, verify that the email that you are sending your link to is the one connected to your Ko-fi page.

It is usually the email address which you have received Ko-fi emails from. 

Note: If your email is an uncommon format (eg. @myboldblog.com) rather than @gmail.com or similar, there is a higher chance that your reset link will be blocked. In this case, please do raise a support ticket

I See an Error Page When Using My Reset Link

If you see the error message "Oops. We hit a small glitch. We'll fix it as soon as we possibly can." Please try opening your reset link in another browser or device. 

I Use Twitter, Google or Facebook to Log In, Can I Reset My Password

Yes, your Ko-fi page should still be attached to the email associated with that social account, request the reset and it will be sent there. 

 

If you are having trouble, please raise a support ticket with the email and handle of the Ko-fi page you are trying to access.