How Do I Reset My Password?
If you have forgotten your password for your page, you can reset this by following the steps below:
- Request a reset link here or from the "Forgot password" option on the login page.
- Enter your Ko-fi handle/username or the email you linked with your Ko-fi page to send the reset link to the email connected to your Ko-fi page.
- Use the reset link to change your password and regain access to your page.
I Did Not Receive My Reset Link
Check that your reset link isn't in your spam/junk folders.
Then, verify that the email that you are sending your link to is the one connected to your Ko-fi page.
It is usually the email address which you have received Ko-fi emails from.
Note: If your email is an uncommon format (eg. @myboldblog.com) rather than @gmail.com or similar, there is a higher chance that your reset link will be blocked. In this case, please do raise a support ticket.
I See an Error Page When Using My Reset Link
If you see the error message "Oops. We hit a small glitch. We'll fix it as soon as we possibly can." Please try opening your reset link in another browser or device.
I Use Twitter, Google or Facebook to Log In, Can I Reset My Password
Yes, your Ko-fi page should still be attached to the email associated with that social account, request the reset and it will be sent there.
If you are having trouble, please raise a support ticket with the email and handle of the Ko-fi page you are trying to access.