Account Settings

Switch on Dark Mode

Great news! Ko-fi now has a dark mode feature that can help reduce eye strain and give your workspace a sle...

Can I Change My Account Email Address?

This article explains how to update your account email address.   Changing Your Account Email When You S...

How Do I Edit My Email Notification Settings?

We sometimes send you emails to keep you updated on the Creators you follow, the activity on your account a...

How to Set Up Two-Factor Authentication (2FA)

Two-factor authentication provides added security to your account. When activated each time you log in, a u...

Does Ko-fi support other languages?

Currently, Ko-fi is only available in English. We want to be the most creator-focused platform available. A...

How Do I Refund a Payment?

If you offer membership tiers, commission or shop items, you might need to refund a Supporter's payment. Pa...

How Do I Block/Limit Supporters?

Ko-fi is a friendly and supportive community and we want to keep it that way! If you've had a bad experienc...

I Think My Account Has Been Compromised

If you notice unfamiliar activity on your Ko-fi account or you’ve received a notification from Ko-fi that d...

How Do I Reset My Password?

If you have forgotten your password for your page, you can reset this by following the steps below: Reque...

Delete My Account

Sorry to see you go! 😢 We've got your back if you need to delete your account. Don't forget, we're alway...

How to Cancel Ko-fi Gold

We're sorry you would like to cancel your subscription to Gold. If you need some help with your Gold subscr...