Payments

Connect your Stripe account and start earning ✨

Stripe offers a direct way for supporters to pay you via their bank card without leaving your page. With St...

I don't have a PayPal account

Ko-fi lets supporters pay you directly into your own PayPal or Stripe account. There's no waiting time invo...

How do I Switch to a PayPal Business Account

You can quite easily change your PayPal account to a Business account for free. First log into your PayP...

Which Countries Are Supported for Card Payments Using Stripe on Ko-fi?

Ko-fi is a direct payments platform and we take 0% platform fee from your donations. If you want to take ca...

How to Use Apple Pay

Apple Pay gives your supporters a super convenient way to donate almost instantly. You can accept payments ...

Why are my PayPal funds on hold?

Sometimes, creators mention that PayPal has placed their funds "on hold." This means a portion of your fund...

Why Is My Payment Showing as Pending?

Ko-fi doesn't handle any money that is sent. The payment is made from your supporter, directly to you, wh...

How Tax Works on Ko-fi

Income earned on Ko-fi is almost always subject to income tax and should be reported in the normal way you ...

My Supporters See a PayPal Error

Ko-fi does not process payments directly, supporters pay you directly using PayPal or Stripe. Seeing an err...

My Page Isn't Showing Payments I Know Were Made on Ko-fi

Here are a few things to check if you received payments into your PayPal or Stripe account that you think w...

I've Used the Wrong PayPal Email Address

Changing Your Email Address If you've used the wrong PayPal email address on Ko-fi the first thing to do...

Why Do Shipping Options Appear Under My Ko-fi Payments?

Some members have reported that PayPal requests shipping information after a donation is made.   PayPal ha...

My Ko-fi Gold Subscription Payment Failed

If you have received an email telling you your Ko-fi Gold subscription payment failed we typically retry th...