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  1. Ko-fi.com Help Portal
  2. Payments

Payments

  • How to Connect a Stripe Account to Ko-fi

    What is Stripe? Stripe offers a fast and direct way for supporters to pay via their bank card directly to y...

    Ko-fi Support
    July 31, 2018 19:57
  • I Don't Have a PayPal Account

    All payments are made directly between supporters and creators using either PayPal or Stripe. Unlike most o...

    Ko-fi Support
    November 29, 2017 13:34
  • How do I Switch to a PayPal Business Account

    You can quite easily change your PayPal account to a Business account for free. First log into your PayP...

    Ko-fi Support
    June 01, 2018 10:49
  • My PayPal Funds Are on Hold

    Occasionally, we have heard from Creators that PayPal have placed their account "On hold".  Funds may be pu...

    Daniel
    January 21, 2022 16:03
  • How to Use Apple Pay

    Apple Pay gives your supporters a super convenient way to donate almost instantly. You can accept payments ...

    Tom
    February 12, 2021 11:55
  • Can I Create Multiple Ko-fI Pages With the Same Paypal Account?

    In short, yes you can! If you have multiple, separate online personas or projects it can make sense to have...

    Ko-fi Support
    August 22, 2018 11:17
  • I've Used the Wrong PayPal Email Address

    Changing Your Email Address If you've used the wrong PayPal email address on Ko-fi the first thing to do...

    Ko-fi Support
    November 29, 2017 13:34
  • What Personal Information Is Shared on Ko-fi?

    When a payment is made only the minimal information between the supporter and the creator is shared on Ko...

    Ko-fi Support
    November 29, 2017 13:33
  • Why Do Shipping Options Appear Under My Ko-fi Payments?

    Some members have reported that PayPal requests shipping information after a donation is made.   PayPal ha...

    Ko-fi Support
    July 28, 2018 10:04
  • Why Is My Payment Showing as Pending?

    Ko-fi doesn't handle any money that is sent. The payment is made from your supporter, directly to you, wh...

    Ko-fi Support
    November 29, 2017 13:37
  • My Supporters See a PayPal Error

    Ko-fi does not process payments directly, supporters pay you directly using PayPal or Stripe. Seeing an err...

    Ko-fi Support
    July 13, 2018 07:02
  • My Page Isn't Showing Payments I Know Were Made on Ko-fi

    Here are a few things to check if you received payments into your PayPal or Stripe account that you think w...

    Ko-fi Support
    January 16, 2018 06:17
  • My Ko-fi Gold Subscription Payment Failed

    If you have received an email telling you your Ko-fi Gold subscription payment failed we typically retry th...

    Ko-fi Support
    October 02, 2018 06:28
  • Which Countries Are Supported for Card Payments Using Stripe on Ko-fi?

    Ko-fi is a direct payments platform and we take 0% platform fee from your donations. If you want to take ca...

    Ko-fi Support
    September 16, 2018 19:36

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