Payments

What payment methods are available on Ko-fi?

Ko-fi makes it easy to accept payments by connecting your existing or new PayPal and Stripe accounts. Most ...

Can I use Stripe in my country?

Ready to accept card payments, Apple Pay, or Google Pay? Just add Stripe as a payment method. If you don’t ...

Offer Apple Pay to your supporters

Apple Pay allows supporters to make quick, convenient, and secure payments on their Apple devices like iPho...

Trouble finding Ko-fi payments

If you can see a payment on Ko-fi, but the funds aren’t in your connected payment account, here’s what to d...

How to issue a refund

On Ko-fi, payments are made directly from supporters to you, which also means you’re in control of refunds....

Can I use the same PayPal or Stripe account for multiple Ko-fi pages?

If you need multiple Ko-fi pages, that’s fine. You can even link them all to the same PayPal and Stripe acc...

Why are my PayPal funds on hold?

Sometimes, creators mention that PayPal has placed their funds "on hold." This means a portion of your fund...

Why is my payment showing as pending?

Ko-fi operates on direct payments, meaning the money from your supporters goes straight into your PayPal ...

Helping your supporters with PayPal errors

Are your supporters seeing PayPal issues when they try to support you? As the creator, it's your PayPal or ...

Received payment to the wrong PayPal account

If you haven't connected your PayPal account to Ko-fi and instead added your PayPal email for payments, you...

Why are shipping options showing up in PayPal for my Ko-fi payments?

When you receive payments through Ko-fi, you might notice shipping options appearing in PayPal. Adding shi...

My Ko-fi Gold subscription payment failed

If you received an email about your Ko-fi Gold subscription payment failing, don't worry. We usually retry ...