Ko-fi is a friendly and supportive community and we want to keep it that way! If you've had a bad experience with a supporter, you can limit future payments and messages from them. You can also control who can comment on your Posts and Images.
Blocking Future Payments From a Supporter
In your Account & Billing settings under the Safety header, select "Block or limit Someone" and the options will expand.
- From the Ko-fi menu click "More" to reveal more menu items.
- Select the Account & Billing option.
- Navigate to the Safety section and click "Block or limit Someone".
- From this menu, select the Supporter that you would like to Block or Limit.
- Click the "Limit this person" button to finalize blocking the Supporter you have selected.
If you no longer wish to block a supporter you can do so on the same page.
To view your Blocked and Limited users and/or edit this list, select "See blocked users".
This will bring you to a new page that has all your Blocked and Limited users listed.
Once you have found the user you wish to Unblock/Unlimit in the list, you can click the "Unblock" button on the right of their username.
When you Unblock or Unlimit a user, they will be able to make donations to your Ko-fi account again.
Controlling Who Can Comment on Your Posts and Images
It is also possible to restrict who can leave comments on your Posts and Images. Navigate to Settings > Page and scroll to the section "Comments".
Choose between the following options:
- Anyone can comment
- Only supporters can comment
After making a selection, your choice will save automatically.
Blocking supporters stops people who have previously donated from donating again. It is only possible to contact a Creator on Ko-fi after making a donation to them, because of this it is only possible to Block or Limit users that have made a donation to your Ko-fi account.