All Help Articles
Uses for Ko-fi
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Ko-fi Shop - Sell Digital & Physical Products With Just a Link
Introducing Ko-fi Shop Start selling digital downloads like game mods, wallpapers or hi-res artwork and ph...
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Using Ko-fi for Commissions and Services
You can now use Ko-fi to take commissions and sell your services. Hooray! Ko-fi Commissions is a super sim...
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Offering Supporter-Only Content
Creators who offer supporter-only content earn more than 10x the average Ko-fi page. Supporter-only conten...
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Ko-fi Memberships and Membership Tiers
Ko-fi Memberships lets fans support you monthly at different price points (tiers). Each Membership tier ca...
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Ko-fi Stream Alerts
Ko-fi Stream Alerts are here! Unlike other services, Ko-fi lets you receive donations directly from your vi...
Ko-fi Support
Getting Started
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Ko-fi: A Guide for Creators
Getting Started 👋 Welcome to Ko-fi, follow these steps to make the most of your page. The most important t...
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Pinning Ko-fi to Your Phone Home Screen (Like an App)
Pinning Ko-fi to Your Home Screen You can make Ko-fi an icon on your phone so it's quick and easy to access...
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How Memberships Works if You Also Have Monthly Supporters
If you have monthly supporters and are considering offering Membership tiers this FAQ is for you. Definit...
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Setting up Discord Rewards
Discord is one of the most popular voice and text apps for communities. If you run a Discord Server you can...
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How Do I Set and Edit a Goal?
Pages with a goal earn on average over 2x more! Your goal shows your audience what you're raising money f...
Emma -
Does Ko-fi Take a Fee?
Ko-fi Takes 0% Of Your Donations Over $4m in donations per month is earned on Ko-fi and unlike almost ever...
Ko-fi Support
Promoting Your Ko-fi Page
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How to Use Ko-fi With Medium
If you’re a writer, journalist or blogger using Medium as your publishing platform, here are a few ways to...
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How to Use Ko-fi With Twitter
If you've got an audience on Twitter then there are so many creative ways to use Ko-fi to start making an ...
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How to Use Ko-fi With Instagram
If you use Instagram there are so many ways you can use Ko-fi to help make an income from your work. Here ...
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How to Use Ko-fi With Twitch
See Ko-fi tips/subs in your Twitch Chat, set up your custom Stream Alerts overlay, add Ko-fi to your Twitc...
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How to Use Ko-fi With YouTube
Calling all video creators! If you're looking to increase your income from your channel, even if you don't...
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How to Use Ko-fi With Facebook
If you have a following on Facebook you can use Ko-fi to help make an income from your followers. Here's s...
Ko-fi Support
Features
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Connect Ko-fi to Twitch for Payment Alerts in Your Stream Chat (Early Beta Version)
New! Try our very early beta Twitch Chat connection. Get messages in your Stream Chat whenever you receive ...
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Creating Discount Codes or Coupons
Discount Codes let you offer a percentage discount on your entire Ko-fi Shop, specific Shop categories or C...
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Upgrading Your Monthly Supporters to Membership Tiers
You can now automatically upgrade existing monthly supporters to a tier of membership. Membership Tiers are...
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Connect Ko-fi to Thousands of Apps with Zapier
Zapier lets you connect Ko-fi to thousands of other online services such as Mailchimp, Google sheets, and T...
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Ko-fi Donation Widget
Use the new Ko-fi Donation Widget to give your audience a super-easy way to support you without leaving you...
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New: Direct Messages on Ko-fi
Creators and Supporters can now send messages to each other directly on Ko-fi. Use messages as a perk of s...
Emma
Supporter Help
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Gift Ko-fi Gold
Thank you so much for considering gifting a creator Gold. Ko-fi doesn't take a cut of donations and we don'...
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How do I Cancel or Manage My Membership to a Creator?
If you are a member of a Tier or make a monthly donation to a creator here's how you can switch between Tie...
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Supporter Payments FAQ
What Fee Does Ko-fi Take From Donations? Unlike almost every other platform Ko-fi takes 0% cut of donations...
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Supporting a Creator: Private & Public Options
Making a Message Private on Ko-fi Ticking Private message will mean only the creator will see the message o...
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How Do I Cancel a Subscription to a Creator?
Manage Your Subscriptions on Ko-fi To see your active subscriptions, Log in to Ko-fi, in the menu select .....
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I Supported Someone but My Payment Is Showing as Unclaimed, Pending or Declined
Ko-fi payments are made directly between supporters and creators on PayPal (or card if the creator has a St...
Ko-fi Support
Payments
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How to Use Apple Pay
Apple Pay gives your supporters a super convenient way to donate almost instantly. You can accept payments ...
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Can I Create Multiple Ko-fI Pages With the Same Paypal Account?
In short, yes you can! If you have multiple, separate online personas or projects it can make sense to have...
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I Don't Have a PayPal Account
All payments are made directly between supporters and creators using either PayPal or Stripe. Unlike most o...
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I've Used the Wrong PayPal Email Address
Changing Your Email Address If you've used the wrong PayPal email address on Ko-fi the first thing to do...
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What Personal Information Is Shared on Ko-fi?
How Payments on Ko-fi Work Ko-fi is a direct payments platform. Supporters see options to pay the creat...
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How do I Switch to a PayPal Business Account
Why Switch to a PayPal Business Account Upgrading your PayPal personal account to a free PayPal business a...
Ko-fi Support